Privacy Policy for Star Wifi, LLC
Last Updated: 11/7/2024
Introduction
Star Wifi, LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services, including our website and internet services.
By using Star Wifi’s services, you agree to the collection and use of information as outlined in this policy. If you do not agree with the terms of this Privacy Policy, please do not use our services.
1. Information We Collect
We may collect and store the following types of personal information from you when you use our services or interact with us:
- Personal Information: such as your name, address, phone number, and email address when you sign up for our services.
- Billing Information: including credit card numbers and billing addresses, which are processed securely through a third-party payment processor.
- Usage Information: including your internet usage data, IP address, and service interactions, to improve our services and ensure compliance with our terms of service.
2. How We Use Your Information
Star Wifi, LLC uses your information for the following purposes:
- To Provide Services: We use your information to set up and manage your account, process payments, and provide customer support.
- To Improve Our Services: Usage data helps us analyze trends and improve our service offerings.
- For Communication: We may contact you to provide updates on your account, notify you of service changes, or respond to your inquiries.
3. Secure Payment Processing
We use a secure third-party credit card processor to handle billing information. Your credit card details are encrypted and securely stored by the payment processor, and we do not retain any sensitive billing information on our servers. This ensures compliance with industry standards and helps protect your financial information.
4. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with our legal obligations. Star Wifi, LLC employs reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform functions on our behalf, such as payment processing and customer support.
- Legal Compliance: We may disclose information to comply with legal obligations, enforce our terms of service, or protect the rights, property, or safety of Star Wifi, LLC, our users, or others.
6. Your Rights and Choices
You may have certain rights regarding your personal information under applicable data protection laws, including:
- Accessing Your Information: You can request access to the personal information we hold about you.
- Updating Your Information: You can update or correct your personal information by contacting us.
- Opting Out of Communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
7. Changes to Our Privacy Policy
Star Wifi, LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you by email or through our website of any significant changes. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Star Wifi, LLC
1-855-311-STAR
941-222-STAR
support@starwifi.info
By using Star Wifi, LLC’s services, you agree to the collection, use, and storage of information as outlined in this Privacy Policy.
